Delivery service is only available within Singapore. Shipping fees are charged at $17.12 (inclusive of GST).
Here are our available delivery slots:
Mon to Sun: 5:00PM - 6:00PM and 6:00PM - 7:00PM
Additionally, we also provide a daily pick up option between 4:00 PM and 5:00 PM from our venue at 107 McNair Rd, Singapore 328569
Any changes to the delivery details should be emailed to wecare@esseplore com at least 3 working days prior to the scheduled delivery date.
Details that are possible to be changed include the delivery recipient’s name and delivery date (subject to delivery slot availability). Changes to the items ordered are not allowed.
Any changes to the delivery details requested less than 3 working days prior to the scheduled delivery date will be subject to an additional charge of SGD $17.12 (inclusive of GST), along with any other applicable charges.
Esseplore reserves the right to reject a delivery service request for any order even after payment has been made.
In the event where the delivery service cannot be provided by us, Esseplore will provide the customer with the option to cancel and refund the order, or to proceed with the order and refund the delivery service charge if any.
Esseplore shall not be held liable for any failed deliveries if there is no recipient or personnel to receive the delivery at the time of delivery. When making the order, the customer should ensure that there will be someone to receive the order on the delivery date & time selected. Esseplore will make reasonable efforts to contact the customer, but Esseplore will not be held liable if the customer cannot be contacted.
Esseplore will not be held liable for any failed deliveries as a result of incomplete information being provided by the customer. Customers should ensure that the full and correct address has been provided, along with contact information such as a mobile number. Orders with incomplete or incorrect information may result in delayed delivery.